Information We Collect
We may collect different types of information depending on how you interact with our website and services.
Personal Information
When you contact us, submit an enquiry, request a quotation, make a booking, or use our services, we may collect information such as:
- Full name
- Mobile or telephone number
- Email address
- Travel or journey dates
- Number of travellers
- Destination and travel preferences
- Booking and enquiry details
- Billing and payment-related information, where applicable
- Any other information you voluntarily provide to us
Non-Personal Information
We may automatically collect certain technical information when you visit our website, including IP address, browser type, device type, operating system, pages visited, visit date and time, referring website and general browsing information.
How We Use Your Information
Musafir Go India may use the information collected from you for the following purposes:
- To respond to your enquiries and requests.
- To provide travel quotations, packages and destination information.
- To process and manage tour, hotel, transportation or other travel bookings.
- To communicate with you regarding your booking or enquiry.
- To provide customer support and assistance.
- To process payments and related transactions, where applicable.
- To improve our website, travel packages and customer experience.
- To send important service-related notifications and updates.
- To send promotional offers and travel deals where permitted by applicable law.
- To prevent fraud, misuse and unauthorized activity.
- To comply with applicable laws and legal requirements.
Sharing of Your Information
We do not sell or rent your personal information to third parties. However, we may share relevant information with trusted third parties when necessary to provide our services.
Travel Service Providers
Your information may be shared with hotels, resorts, transportation providers, tour operators, activity providers, airlines, guides and other travel suppliers when required to arrange your requested services.
Payment Service Providers
Where online payments are available, payment-related information may be processed through authorized payment gateways or financial service providers.
Technology & Service Providers
We may use third-party providers for website hosting, analytics, communication, customer support, marketing and security services.
Legal Authorities
We may disclose information when required by applicable law, court order, government authority or regulatory requirement.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, analyze traffic, remember preferences and improve your browsing experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Marketing & Promotional Communications
With your consent or where otherwise permitted by applicable law, we may contact you regarding:
- Travel packages
- Special offers
- Seasonal deals
- New destinations
- Discounts and promotions
- Newsletters
- Other travel-related services
You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in applicable communications.
Your Rights & Choices
Depending on applicable law, you may have certain rights regarding your personal information, including:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where legally permitted.
- Withdraw consent for certain processing activities.
- Opt out of promotional or marketing communications.
- Request restriction or object to certain processing of your personal information.
Data Security
Musafir Go India takes reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, disclosure or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records, resolve disputes, enforce agreements and comply with legal requirements.
Third-Party Websites & Services
Our website may contain links to third-party websites, social media platforms, payment gateways, hotel websites, travel service providers or other external services.
These third-party websites operate independently and may have their own privacy policies and terms of use. Musafir Go India is not responsible for the privacy practices, security or content of third-party websites.
Children's Privacy
Our website and services are primarily intended for adults and individuals who are legally able to enter into travel-related transactions.
We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
Changes to This Privacy Policy
Musafir Go India may update or modify this Privacy Policy from time to time to reflect changes in our services, website practices, technology or applicable legal requirements.
Any updated version will be published on this page along with the revised effective date.
Contact Us
If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
